Refund policy
Returns + Exchanges
THANK YOU for shopping with us at Fruit of the Vine Boutique! It’s important to us that you have a great shopping experience at Fruit of the Vine, and that you love your purchase. If an item doesn’t work for you, we have a return policy that we hope will make the return process quick and easy! Our return policy is fully set forth below, but feel free to reach out to us directly with questions or concerns at (336) 818-1907 or Info@FruitoftheVineBoutique.com.
Exchange Policy
Due to inventory constantly changing, we are unable to offer exchanges. Please simply purchase the correct size and ship back the item you wish to return.
Return Policy
- We accept the RETURN of merchandise in New Condition (please see description below), within 10 days of the date of purchase or delivery of an item. After 10 days, items may be returned for store credit only.
- No returns will be accepted after 30 (thirty) days.
- Please note that due to the hygienic nature of earrings, they are a final sale and may not be returned.
- Sale merchandise is final sale.
- Fine Art is final sale.
FINAL SALE ITEMS:
- Earrings
- Sale Merchandise
- Gift Cards
- Fine Art
- Undergarments
* New Condition Defined: New Condition shall mean that the item has not been worn, washed, altered, is free of: makeup & deodorant stains, animal hair, and smoke, and has the Fruit of the Vine tag attached to the item.
QUICK & EASY RETURNS PROCESS:
We offer two ways to return your merchandise purchased online:
1. Visit us at Fruit of the Vine Boutique! To return your merchandise, please bring your items (in new condition with tags attached) along with your receipt, packing slip, or order confirmation. 2. Return by Mail Visit our returns center at https://fruitofthevineonline.returnscenter.com/. Have your Order Number and Email address handy.
Please be advised that items returned that are not in new condition when returned to us (without Fruit of the Vine tags, items with stains or smells) will not be refunded. Refunds are processed within 3-4 days of receiving your return.